Returns, refund and retraction - Moon Paris Clothing

SIZE CHART - SHOE SIZE GUIDE - DELIVERY - DELIVERY COSTS -  RETURNS, REFUND AND RETRACTION - PAYMENT CONDITIONS

  

customer service

  

returns, refund and retraction

You have a legal period of fourteen clear days, from the date of receipt of your order, to return the products to the following address:

Moon Paris
14, rue Saint-Guillaume
75007 Paris
France

The costs of return are the responsibility of the customer, unless the product shipped is defective or incorrect. All returned items must be intact, clean, in perfect condition for resale and in their original packaging. The return of a worn product, damaged, dirty or incomplete or whose original packaging is destroyed, cannot be accepted.

Moon Paris commits to reimbursing you no later than fourteen days after the date on which the right of withdrawal has been exercised, provided that the returned product is in perfect condition, complete, in its original packaging and accompanied by the original of the purchase invoice.





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